Sales Development Representative (SDR)

Permanent employee, Full-time · Helsinki

Your mission
As a sales development representative you are the first point of contact for all Lumoa prospects. Your job is to build trust, understand the pain points of our prospects and explain the benefits of Lumoa for the customer in an easily understandable language. 
 
Your success is defined by number of sales opportunities created. To support you in reaching your objectives, you will learn to use advanced sales tech and multiple channels in ensuring scalability in your daily work. The references of highly satisfied customers, competitive product and marketing team’s efforts are making your job easier. 

Key tasks and responsibilities:  
  • Prospect potential Lumoa customers 
  • Reach out to prospects across different channels (mainly email, call, LinkedIn, video outreach) 
  • Book meetings or direct prospects to sign up online 
  • Qualify prospects
  • Lumoa has inbound, outbound and partner activities, your focus area will be defined later on 
  • When you get comfortable, you can also start hosting qualification calls and nurturing pre-sales leads
Your profile
Basic requirements:
  • Preferably Bachelor’s degree or a proven track record in a similar role in a SaaS environment 
  • Telemarketing and sales experience, especially in B2B, is a plus 
General skills/competencies: 
  • Ability to create trust across variety of communication channels 
  • Objection handling 
  • Capability to manage numerous requests and time demands concurrently 
  • Experience in growth hacking is plus 
Personal characteristics: 
  • Sisu - grit 
  • Self-driven to reach objectives
  • Ambitious
  • Eager to learn, improve yourself and build out a successful sales career
  • Curiosity and patience to continue learning for the months and years to come
Specialist skills/competencies: 
  • Good Level of English is required
  • Additional language skills are a plus (By preference Nordic and Western European languages) 
  • Industry knowledge or experience of one of our target industries (e.g. retail, telco, bank, etc)
Why us?
Lumoa is on a fast, global growth track. By joining us you will have the unique opportunity to help build something unique and contribute to the success of the company. You will get a privileged view of how top brands drive customer experience while working with executives from globally recognized brands, enabling them to link customer experience and AI to drive business impact and customer-centricity. You'll be a key member of our sales team. We have a defined career progression plan and top performers will be rewarded with nice compensations + promotions.
You will receive
  • an attractive package in the form of a base salary + compensations based on qualified sales opportunities created
  • the ability to grow with the company. (Career progression possibilities)
  • coaching by experienced sales professionals to get you towards success in no time.
Start building a successful sales career in the world of Saas, artificial intelligence (AI), and customer experience (CX) by joining our high performing sales team.
About us
Lumoa is Helsinki-based company Software as a Service company on a fast, global growth track. We have talented, diverse and multi-cultural team of 30+ talented individuals. Our software is used by some of the world's biggest brands. The company language is English. 

By joining us you will have the unique opportunity to help build something unique and contribute to the success of the company. You will get a privileged view of how top brands drive customer experience while working with executives from globally recognized brands, enabling them to link customer experience and AI to drive business impact and customer-centricity. 
We are looking forward to hearing from you!
Thank you for your interest in Lumoa. Please fill out the following short form. Should you have difficulties with the upload of your data, please send an email to career@lumoa.me

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